Privacy Policy
PRIVACY POLICY
Privacy Policy
The Herbal Vibe (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our platform, or use our services.
Please read this Privacy Policy carefully. By using our website or services, you agree to the practices described below. We may update this policy occasionally; any changes will apply going forward (not retroactively). You are encouraged to review this page periodically.
1. Information We Collect
We may collect personal information directly from you when you:
Fill out a form on our website
Register online or in person
Create an account
Make a purchase
Contact customer support
Participate in events or programs
Personal information we may collect includes:
Name
Address
Business information
Phone number
Email address
Information Collected Automatically
Our website may use cookies, web beacons, pixels, and similar technologies to automatically collect:
IP address
Device information (browser, operating system, etc.)
Geographic location
Referring website
Pages or actions taken on our website
Shopping cart activity
These technologies help personalize your experience and improve website performance. You can disable cookies in your browser settings, but some features may not function properly. More information on managing cookies can be found at allaboutcookies.org.
Our marketing emails may also use tracking tools to collect:
IP address
Browser type
Email open rates
Link clicks
2. How We Use Your Information
We may use collected information to:
Provide, operate, and maintain our services
Process transactions and manage your account
Communicate updates, promotions, events, or important notices
Personalize website experience and improve functionality
Detect and prevent fraud
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information.
We may share data with:
Trusted service providers assisting with operations (e.g., hosting, payment processing, customer support)
Marketing platforms (for email or SMS, if you consent)
Government agencies only when:
Required or permitted by law
Preventing actual or potential fraud
Investigating fraud or unauthorized activity
All partners are required to handle your information securely and use it only for the purposes we authorize.
4. SMS Consent & Compliance
If you provide your mobile number, you consent to receiving SMS messages related to:
Account notifications
Order updates
Programs or events
Important announcements
You may opt out at any time by replying STOP or contacting us directly. Message and data rates may apply.
5. Cookies & Tracking
We use cookies and tracking technologies for:
Analytics
Website performance
User behavior insights
Customizing visitor experience
You may adjust your browser settings to block cookies; however, some features may not function.
6. Security Measures
We use industry-standard security practices to safeguard your personal information. Despite these measures, no data transmission or electronic storage system is 100% secure. You are responsible for:
Protecting your password
Securing access to your devices
Authorized employees and contractors who handle your data are required to keep it confidential.
7. Your Rights & Choices
You may:
Access your personal information
Request corrections or updates
Request deletion of your data
Opt out of marketing emails
Opt out of SMS messages
Adjust cookie preferences
To make any request, please contact us at the email below.
8. Changes to This Policy
We may update this Privacy Policy as needed to reflect changes in practices, services, or legal requirements. Continued use of our website after updates indicates acceptance of the revised policy.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:
Email: contact@theherbalvibe.com
