We reserve the right to refuse to supply any person or company for any reason.
These Terms and Conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. To protect your own interests:
Please read our terms and conditions carefully before accepting them. If you are uncertain as to your rights or want any explanation about our terms and conditions please email us or use the contact form on theherbalvibe.com website.
NON-DELIVERY OF PRODUCTS
If the products are not delivered, theherbalvibe.com will take action immediately after you have registered your query. If the dispute cannot be resolved, we will refund your payment upon approval of your claim.
If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to [email protected] or call us within 14 days of receipt of the product. We will issue either a full refund or a different item in exchange, as per your request. Please note that replacements are subject to availability of the particular product.
